MISP model success hinges on stakeholder collaboration

Resistance to innovation is expected, fueled by misconceptions such as fears of job losses or privatisation. To counter these concerns, awareness programmes must be implemented for consumers and local influencers like district panchayat members and gram pradhans.

Polaris offers independent, in-house smart metering solutions, empowering consumers and governments with insights to optimise energy use, reduce wastage, and enhance financial sustainability while driving technological adoption and awareness.

EPR interacted with Shiv Kumar Shukla at the recently held Distribution Utility Meet (DUM) 2014 in Lucknow, where he expressed his views on the current scenario of the power sector. Let us know more from him.

How can collaboration with local influencers and communities overcome resistance to new energy technologies?

The successful implementation of a Metering Infrastructure and Services Platform (MISP) model in the energy sector requires a collaborative, grassroots approach involving all stakeholders, from junior engineers to local leaders. MISP’s role in driving technological change hinges on the service provider’s efforts and the active engagement of consumers, engineers, and community influencers. Educating linemen and junior engineers is critical in regions like Uttar Pradesh, where traditional practices such as “Jugaad” prevail. These frontline workers directly engage with the public and play a key role in conveying the benefits of new technologies, such as smart meters, to consumers.

Resistance to innovation is common, fueled by misconceptions such as fears of job losses or privatisation. To counter these concerns, awareness programmes must be implemented for consumers and local influencers like district panchayat members and gram pradhans. These individuals are trusted within their communities and can help debunk myths and reassure the public about the positive impacts of new technology.

Moreover, local political and social dynamics must be navigated to ensure smooth adoption. Collaborating with local leaders and engaging the media are essential strategies to amplify the message and build public trust. Only by fostering a united front between service providers, consumers, community influencers, and government can the mission become a widespread movement, ensuring the effective and efficient implementation of MISP initiatives. This comprehensive approach will ultimately drive the transition to more sustainable energy solutions.

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Polaris offers a comprehensive, in-house solution with its own HES, MDM, and OEM, ensuring complete independence from third-party technologies. This self-reliance empowers us to deliver superior service and smart metering solutions that benefit consumers and the government. By providing detailed insights into consumption patterns, our smart meters enable users to monitor and analyse their electricity usage, which helps optimise consumption and reduce wastage. For the government, this translates into reduced losses, better revenue collection, and a streamlined cash flow cycle. From households to large-scale users, consumers can benefit by managing their electricity usage within their budget without unnecessary disruptions. Our solutions ensure that consumers avail themselves of the full benefits of government schemes while enjoying a hassle-free experience. Ultimately, Polaris aims to provide a win-win solution, promoting efficiency and financial sustainability for everyone involved.

What challenges does the smart meeting process face, and what is the industry’s future outlook?

Adopting new technologies often faces initial resistance, but as the country evolves, people adapt. Automated systems, like motion-sensing lights, reduce human effort and offer significant benefits. For example, corridor lights can automatically turn on when someone is present, eliminating the need for manual switching. Though not widely available, such technologies can greatly improve daily life and efficiency.

However, the biggest challenge lies in enabling the widespread adoption of these technologies. Awareness is key—people need to understand the benefits and functionalities of these innovations. Educating and engaging various community members, from village heads to electricians and even district panchayat members, is crucial. Awareness programmes should target all levels of society, ensuring the message reaches everyone. By involving local leaders and key stakeholders, we can successfully implement and connect people with technologies like the MISP project, ensuring greater success and impact.